Communicating Confidently

Communication is a two way process, by which information is transmitted (either consciously or unconsciously) and received, so that through understanding the desired action is clear.

This programme will explore:

~ Basic models of Communication
~ Your role as a Communicator
~ Verbal & non-verbal Communication
~ Active Listening
~ Questioning techniques
~ The importance of Perception
~ Emotional Intelligence
~ Effective use of Language
~ Media briefings & Press Releases

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